CVE-2026-20055

CVSS 4.8 MediumEPSS 0.0%
  • CVSS Vector: CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N
  • Published: 2026-01-21T17:16:08.253

Multiple vulnerabilities in the web-based management interface of Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of the web-based management interface of an affected device. 

These vulnerabilities exist because the web-based management interface does not properly validate user-supplied input. An attacker could exploit these vulnerabilities by injecting malicious code into specific pages of the interface. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information. To exploit these vulnerabilities, the attacker must have valid administrative credentials.

Related CVE by CWE

No related CWE found.

Top CVE for Vendor

No vendor taxonomy on this entry.

Recently Exploited Similar Vulnerabilities

No recent KEV-listed items for this vendor/product.

How to fix CVE-2026-20055

CVE-2026-20055 is a medium severity vulnerability affecting the affected product.

Description: Multiple vulnerabilities in the web-based management interface of Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of the web-based management interface of an affected device.  These vulnerabilities exist because the web-based management […]

Exploit Difficulty: HARD
⏱️ Time to exploit: > 4 hours
🛠️ Required skills: Advanced security expertise
💰 Public exploits: Rare or not public

How to Fix:

1 Identify affected systems

- Check if you're running the affected product

2 Immediate actions

- Update to the latest patched version
- If patching is not immediately possible: restrict network exposure, apply least-privilege access

3 Verification

- Test the fix in a staging environment first
- Review logs for signs of exploitation
- Monitor for IOCs (Indicators of Compromise)

4 Long-term prevention

- Enable automatic security updates
- Set up vulnerability monitoring
- Review and harden security configurations

Exploit Difficulty Assessment

HARD
⏱️ Time to Exploit: > 4 hours
🛠️ Skills Required: Advanced security expertise
💰 Public Exploits: Rare or not public

Vulnerability Timeline

Jan 21, 2026
Vulnerability Published

CVE details first published to NVD database

Jan 21, 2026
Imported to Database

Added to this CVE tracking system

Detection Rules & IOCs

No specific detection rules generated for this vulnerability type.

No vendor/product data available.