CVE-2025-12641
- CVSS Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:L
- Published: 2026-01-16T05:16:04.500
The Awesome Support – WordPress HelpDesk & Support Plugin for WordPress is vulnerable to authorization bypass due to missing capability checks in all versions up to, and including, 6.3.6. This is due to the ‘wpas_do_mr_activate_user’ function not verifying that a user has permission to modify other users’ roles, combined with a nonce reuse vulnerability where public registration nonces are valid for privileged actions because all actions share the same nonce namespace. This makes it possible for unauthenticated attackers to demote administrators to low-privilege roles via the ‘wpas-do=mr_activate_user’ action with a user-controlled ‘user_id’ parameter, granted they can access the publicly available registration/submit ticket page to extract a valid nonce.
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How to fix CVE-2025-12641
Description: The Awesome Support – WordPress HelpDesk & Support Plugin for WordPress is vulnerable to authorization bypass due to missing capability checks in all versions up to, and including, 6.3.6. This is due to the ‘wpas_do_mr_activate_user’ function not verifying that a user has permission to modify other users’ roles, combined with a nonce reuse vulnerability where […]
Affected Versions:
❌ Vulnerable: ≤ 6.3.6
✅ Safe: ≥ 6.3.7
Exploit Difficulty: EASY
⏱️ Time to exploit: < 1 hour
🛠️ Required skills: Basic web security knowledge
💰 Public exploits: Likely available
How to Fix:
- Check if you're running the affected product
- Verify version (vulnerable: ≤ 6.3.6)
- Update to ≥ 6.3.7 or later
- If patching is not immediately possible: restrict network exposure, apply least-privilege access
- Test the fix in a staging environment first
- Review logs for signs of exploitation
- Monitor for IOCs (Indicators of Compromise)
- Enable automatic security updates
- Set up vulnerability monitoring
- Review and harden security configurations
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