CVE-2025-12420
- Published: 2026-01-12T22:16:07.470
A vulnerability has been identified in the ServiceNow AI Platform that could enable an unauthenticated user to impersonate another user and perform the operations that the impersonated user is entitled to perform.
ServiceNow has addressed this vulnerability by deploying a relevant security update to hosted instances in October 2025. Security updates have also been provided to ServiceNow self-hosted customers, partners, and hosted customers with unique configurations. Additionally, the vulnerability is addressed in the listed Store App versions. We recommend that customers promptly apply an appropriate security update or upgrade if they have not already done so.
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How to fix CVE-2025-12420
Description: A vulnerability has been identified in the ServiceNow AI Platform that could enable an unauthenticated user to impersonate another user and perform the operations that the impersonated user is entitled to perform. ServiceNow has addressed this vulnerability by deploying a relevant security update to hosted instances in October 2025. Security updates have also been provided […]
Exploit Difficulty: HARD
⏱️ Time to exploit: > 4 hours
🛠️ Required skills: Advanced security expertise
💰 Public exploits: Rare or not public
How to Fix:
- Check if you're running the affected product
- Update to the latest patched version
- If patching is not immediately possible: restrict network exposure, apply least-privilege access
- Test the fix in a staging environment first
- Review logs for signs of exploitation
- Monitor for IOCs (Indicators of Compromise)
- Enable automatic security updates
- Set up vulnerability monitoring
- Review and harden security configurations
Exploit Difficulty Assessment
Vulnerability Timeline
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No vendor/product data available.