CVE-2025-12420

EPSS 0.1%
  • Published: 2026-01-12T22:16:07.470

A vulnerability has been identified in the ServiceNow AI Platform that could enable an unauthenticated user to impersonate another user and perform the operations that the impersonated user is entitled to perform.

ServiceNow has addressed this vulnerability by deploying a relevant security update to  hosted instances in October 2025. Security updates have also been provided to ServiceNow self-hosted customers, partners, and hosted customers with unique configurations. Additionally, the vulnerability is addressed in the listed Store App versions. We recommend that customers promptly apply an appropriate security update or upgrade if they have not already done so.

Related CVE by CWE

No related CWE found.

Top CVE for Vendor

No vendor taxonomy on this entry.

Recently Exploited Similar Vulnerabilities

No recent KEV-listed items for this vendor/product.

How to fix CVE-2025-12420

CVE-2025-12420 is a unknown severity vulnerability affecting the affected product.

Description: A vulnerability has been identified in the ServiceNow AI Platform that could enable an unauthenticated user to impersonate another user and perform the operations that the impersonated user is entitled to perform. ServiceNow has addressed this vulnerability by deploying a relevant security update to  hosted instances in October 2025. Security updates have also been provided […]

Exploit Difficulty: HARD
⏱️ Time to exploit: > 4 hours
🛠️ Required skills: Advanced security expertise
💰 Public exploits: Rare or not public

How to Fix:

1 Identify affected systems

- Check if you're running the affected product

2 Immediate actions

- Update to the latest patched version
- If patching is not immediately possible: restrict network exposure, apply least-privilege access

3 Verification

- Test the fix in a staging environment first
- Review logs for signs of exploitation
- Monitor for IOCs (Indicators of Compromise)

4 Long-term prevention

- Enable automatic security updates
- Set up vulnerability monitoring
- Review and harden security configurations

Exploit Difficulty Assessment

HARD
⏱️ Time to Exploit: > 4 hours
🛠️ Skills Required: Advanced security expertise
💰 Public Exploits: Rare or not public

Vulnerability Timeline

Jan 12, 2026
Vulnerability Published

CVE details first published to NVD database

Jan 12, 2026
Imported to Database

Added to this CVE tracking system

Detection Rules & IOCs

No specific detection rules generated for this vulnerability type.

No vendor/product data available.