CVE-2025-10696
- Published: 2025-10-03T21:15:33.503
OpenSupports exposes an endpoint that allows the list of ‘supervised users’ for any account to be edited, but it does not validate whether the actor is the owner of that list. A Level 1 staff member can modify the supervision relationship of a third party (the target user), who can then view the tickets of the added ‘supervised’ users. This breaks the authorization model and filters the content of other users’ tickets.This issue affects OpenSupports: 4.11.0.
Related CVE by CWE
No related CWE found.
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Recently Exploited Similar Vulnerabilities
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How to fix CVE-2025-10696
CVE-2025-10696 is a unknown severity vulnerability affecting the affected product.
Description: OpenSupports exposes an endpoint that allows the list of ‘supervised users’ for any account to be edited, but it does not validate whether the actor is the owner of that list. A Level 1 staff member can modify the supervision relationship of a third party (the target user), who can then view the tickets of […]
Exploit Difficulty: HARD
⏱️ Time to exploit: > 4 hours
🛠️ Required skills: Advanced security expertise
💰 Public exploits: Rare or not public
How to Fix:
- Check if you're running the affected product
- Update to the latest patched version
- If patching is not immediately possible: restrict network exposure, apply least-privilege access
- Test the fix in a staging environment first
- Review logs for signs of exploitation
- Monitor for IOCs (Indicators of Compromise)
- Enable automatic security updates
- Set up vulnerability monitoring
- Review and harden security configurations
Description: OpenSupports exposes an endpoint that allows the list of ‘supervised users’ for any account to be edited, but it does not validate whether the actor is the owner of that list. A Level 1 staff member can modify the supervision relationship of a third party (the target user), who can then view the tickets of […]
Exploit Difficulty: HARD
⏱️ Time to exploit: > 4 hours
🛠️ Required skills: Advanced security expertise
💰 Public exploits: Rare or not public
How to Fix:
1 Identify affected systems
- Check if you're running the affected product
2 Immediate actions
- Update to the latest patched version
- If patching is not immediately possible: restrict network exposure, apply least-privilege access
3 Verification
- Test the fix in a staging environment first
- Review logs for signs of exploitation
- Monitor for IOCs (Indicators of Compromise)
4 Long-term prevention
- Enable automatic security updates
- Set up vulnerability monitoring
- Review and harden security configurations
Exploit Difficulty Assessment
HARD
Time to Exploit: > 4 hours
Skills Required: Advanced security expertise
Public Exploits: Rare or not public
Vulnerability Timeline
Oct 03, 2025
Vulnerability Published
CVE details first published to NVD database
Nov 12, 2025
Imported to Database
Added to this CVE tracking system
Detection Rules & IOCs
No specific detection rules generated for this vulnerability type.
No vendor/product data available.