CVE-2025-10054
CVSS 5.3 Medium
- CVSS Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N
- Published: 2025-11-21T13:15:45.657
The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the ‘eh_crm_remove_agent’ function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to remove the role and capabilities of any user with an Administrator, WSDesk Supervisor, or WSDesk Agents role.
Related CVE by CWE
No related CWE found.
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Recently Exploited Similar Vulnerabilities
No recent KEV-listed items for this vendor/product.
How to fix CVE-2025-10054
CVE-2025-10054 is a medium severity vulnerability affecting the affected product.
Description: The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the ‘eh_crm_remove_agent’ function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to remove the role and capabilities of […]
Affected Versions:
❌ Vulnerable: ≤ 3.3.1
✅ Safe: ≥ 3.3.2
Exploit Difficulty: EASY
⏱️ Time to exploit: < 1 hour
🛠️ Required skills: Basic web security knowledge
💰 Public exploits: Likely available
How to Fix:
- Check if you're running the affected product
- Verify version (vulnerable: ≤ 3.3.1)
- Update to ≥ 3.3.2 or later
- If patching is not immediately possible: restrict network exposure, apply least-privilege access
- Test the fix in a staging environment first
- Review logs for signs of exploitation
- Monitor for IOCs (Indicators of Compromise)
- Enable automatic security updates
- Set up vulnerability monitoring
- Review and harden security configurations
Description: The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the ‘eh_crm_remove_agent’ function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to remove the role and capabilities of […]
Affected Versions:
❌ Vulnerable: ≤ 3.3.1
✅ Safe: ≥ 3.3.2
Exploit Difficulty: EASY
⏱️ Time to exploit: < 1 hour
🛠️ Required skills: Basic web security knowledge
💰 Public exploits: Likely available
How to Fix:
1 Identify affected systems
- Check if you're running the affected product
- Verify version (vulnerable: ≤ 3.3.1)
2 Immediate actions
- Update to ≥ 3.3.2 or later
- If patching is not immediately possible: restrict network exposure, apply least-privilege access
3 Verification
- Test the fix in a staging environment first
- Review logs for signs of exploitation
- Monitor for IOCs (Indicators of Compromise)
4 Long-term prevention
- Enable automatic security updates
- Set up vulnerability monitoring
- Review and harden security configurations
Exploit Difficulty Assessment
EASY
Time to Exploit: < 1 hour
Skills Required: Basic web security knowledge
Public Exploits: Likely available
Affected Versions
Vulnerable: ≤ 3.3.1
Safe: ≥ 3.3.2
Vulnerability Timeline
Nov 21, 2025
Vulnerability Published
CVE details first published to NVD database
Nov 21, 2025
Imported to Database
Added to this CVE tracking system
Detection Rules & IOCs
No specific detection rules generated for this vulnerability type.
No vendor/product data available.